This guide walks through strategies to drive donation through your website.

7 Tips for Driving More Donations Through Your Website

First impressions are important! And your website is the first point of contact many people will have with your nonprofit organization.

This is where people will turn to learn more about your organization’s mission, to contact you about their potential interest, and to give donations.

Therefore, when it comes to driving donations for your cause, your website is becoming an increasingly important resource. That’s why it is crucial to maximize this fundraising channel as much as you can.

Implement these seven effective tips to make sure you are getting the most out of your website’s fundraising potential:

  1. Make sure your website is well-designed.
  2. Host a variety of online fundraisers.
  3. Market matching gifts.
  4. Sell merchandise through your website.
  5. Recognize your lead donors.
  6. Direct people to your website.
  7. Optimize your website for accessibility.

Let’s jump into the first strategy!

1. Make sure your website is well designed.

Nowadays, you don’t have to be a web developer to create a high-end donation website. There are so many tools that you can use to create your site in-house and still make it professional looking.

The first step to creating an effective website is to find the tool you will use to create it: your content management system (CMS). Different CMS platforms offer different features, so make a list of the features you’ll need access to.

Consider these tips when choosing your nonprofit’s ideal CMS:

  • Make sure your website is customizable. Be sure you can include your organization’s brand colors, logos, etc. directly on your website to make your site familiar to your supporters.
  • Ensure you are prepared to grow. If you choose a theme that is too limiting, it can be difficult to expand your website to grow with your organization.
  • Choose a CMS that is not too technical. CMS platforms like Morweb offer diverse themes that are easy to implement and configure for your nonprofit’s website.

Woman working on laptop with white screen in modern office.

Customizing your nonprofit website to maximize its functionality and appearance will make a great first impression on donors, make it easy to find the donation page on your site, and ultimately boost your online donations.

What to learn more about smart web design strategies? Check out Morweb’s top nonprofit website design tips.

2. Host a variety of online fundraisers.

When you offer a variety of online fundraising channels, you improve the likelihood that someone will be able to give to at least one fundraiser, and then visit your website afterward!

For instance, crowdfunding campaigns appeal to a population of people who want to give back, but only can only afford a small donation. However, in the future they may want to give more substantial donations directly to your cause.

Once someone has given to your crowdfunding campaign, peer-to-peer fundraiser, or other fundraiser, they should feel compelled to also visit your website for more information on your organization (and to give future donations!).

To drive more people to your website after donating to your cause off-site, use your campaign page to its fullest potential. Try Donately’s favorite campaign page best practices to make sure your page is up-to-par. Some details to include are:

  • Your brand colors. When someone decides to visit your campaign page from your website, you want the transition from one page to another to feel as cohesive as possible. This is done by using the same brand colors, logos, and graphics between both your site and fundraising pages.
  • Your mission statement. Include this statement directly on your fundraising page so people know the overarching cause to which they are contributing. Be sure to link to your website for a more extensive explanation of your goals.
  • A thought-provoking image. This image gives life to your mission. Include an image of your beneficiaries or your staff so your donor can associate a face with your nonprofit organization’s mission.
  • A call-to-action. Include a button or a link to make it easy for donors to visit your website after their donation to your fundraiser. Write a short statement such as “visit our site for more information” on your CTA button.

Bonus tip: Place a donation button onto your website permanently to drive regular donors and visitors to your ongoing fundraisers or to allow donations to occur online whenever they feel the impulse to give. Using a simple, online solution makes it easier to add a donation button to your page no matter the CMS your site is built on.

The decorative image shows an example donation page displayed on a tablet computer.

Offering supporters a variety of ways to give to your cause off-site is a great way to entice a wide range of donors to give to your cause. It’s also a great way to get people to visit your website for future donations.

3. Market matching gifts.

Matching gifts are an easy way to increase your donors’ impact without asking them to reach back into their wallets. Through this corporate philanthropy program, many businesses will contribute to the same nonprofits their employees do at a matching dollar-per-dollar rate. 

However many people don’t know their donations have the potential to be doubled! In fact, just 8% of donors know whether their employer offers a matching gift program, if they’re eligible, and how to complete a matching gift request.  

Expand that 8% to start earning more free revenue by marketing matching gifts. A few ways you can inform supporters about this giving opportunity include: 

  1. Add a matching gift database on your website. This software allows donors to search for their employer to see if they are eligible for a matched gift. Matching gift search tools can even connect supporters with their employer’s matching gift request form, and some businesses even leverage matching gift auto-submission technology that instantly completes employees’ match applications for them. 
  2. Market matching gifts on social media. Post about matching gifts on social media, your blog, or any other communication channels you regularly use to spread awareness. Take a multi-channel approach so donors who miss a post on one platform have a chance to find your message on another.
  3. Create a matching gifts page on your website. This page will act as a one-stop information center about matching gifts. Include a link to your donation page and matching gifts database, or embed a matching gift search tool directly into the page so supporters can determine their eligibility then and there.

The image shows an example of a giving opportunities page that highlights matching gifts.

Because matching gifts come from companies instead of individual donors, all you need to do is market them effectively.

Your website is the perfect place to conduct these marketing strategies because it is where people go to look for donation information anyway.

4. Sell merchandise through your website.

Selling merchandise on your website allows you to advertise custom products and process payments in one place. Online nonprofit storefronts provide another source of revenue in addition to donations.

Customized merchandise excites donors because they receive a tangible product in return for their donation. For example, you might choose to sell:

  • Custom t-shirts
  • Water bottles
  • Keychains
  • Mugs
  • Bumper stickers
  • Hats 
  • Pet clothes
  • Fridge magnets 
  • Sweaters and hoodies

The image shows an example nonprofit online merchandise store.

When customizing these items, add your logo and brand colors. Merchandise with a consistent design theme will make your online store look professional and cohesive. Plus, when a supporter wears a t-shirt or hat branded to your nonprofit out in public, everyone will see a little advertisement for your organization. 

Choose a CMS provider that offers online storefronts to make it easy to sell these branded items from your website. Or, choose a website theme that offers e-commerce capabilities along with the standard essentials.

5. Recognize your lead donors.

People tend to enjoy being recognized for the good deeds they do, and for the donations they make to incredible organizations like yours. Don’t forget to celebrate your supporters on your nonprofit’s website!

To recognize these amazing people, consider some of the following strategies:

  • Feature a “donor of the week” on your website. You can feature the name of the donor and a photo if they are willing to provide it. As an added bonus, share the “donor of the week” on social media with a link back to your website!
  • Include a virtual donor recognition wall for your organization. This “wall” allows you to display the names of your major donors on your website for everyone to see. Prospective donors and website visitors will be inspired looking through the records of past donors.
  • Email the featured donors with a link to the recognition page. Send a personal email to the donor you choose to feature to show them your appreciation and give them some personal attention. Link them back to the page on which they are featured so they can share it with their family and friends.

The image depicts a website paged dedicated to showcasing anecdotes from people involved with the nonprofit.

One major reason to recognize your donors is simply to show your appreciation. Together, donors are a life source for your organization. When they give, they show that they believe in your cause. Show your appreciation for their gifts and support by recognizing their efforts.

Another reason to recognize your donors is to add incentive to give for both the featured donor and for others. Major donors who see their name recognized tend to give again to organizations. Plus, other donors who see a recognition wall will be more motivated to give and be featured.

6. Direct people to your website.

Directing more people to your website and to your giving page is a great way to increase online donations and overall online traffic. You can do this by connecting your online platforms to one another.

Try including links to your website or donation page directly from your:

  • Emails. No matter the content of your email, you should always have it link back to your website. Make it easy for people to find more information about your nonprofit organization. When you ask for donations, link directly to your donation page or fundraising page from the email.
  • Texts. Text-to-give services make it easy to drive donations through your website from mobile devices. For example, at your next fundraising event, ask people to text their donation to your assigned number. When they send the text, they will receive a link to your website’s donation page where they can send an online donation right from their phone!
  • Social media. Many of your supporters rely on social media to see the everyday activities of your organization. This means they check the social media pages more often than your website itself. When you link from social media to your website, you will begin to see more traffic through both channels.

The image depicts example messages delivered via email and text message.

Once people have followed links from different sources to your website or to your donation page, you are already halfway closer to a donation!

7. Optimize your website for accessibility. 

Can all of your donors use your website? Some supporters may have challenges navigating your site for various reasons, and you should ensure your website layout is no obstacle when it comes to providing them with the information and tools they need to continue their donor journeys. 

Improve your website’s accessibility by following the Web Content Accessibility Guidelines (WCAG), which include four main principles:

  • Perceivable. All visitors should be able to perceive your content. This means supporters with visual impairments who use screenreader technology should be able to perceive images through the use of alt text and videos through captions and transcripts. 
  • Operable. Can users easily interact with elements on your website? Try navigating your website entirely with just a keyboard to ensure it’s accessible to anyone not using a computer mouse. 
  • Understandable. Ensure your content is legible and consistently formatted to avoid confusion. Use readable fonts and background and text colors with sufficient contrast. Avoid jargon and define technical terms that are necessary for getting your point across. 
  • Robust. Your content should be accessible regardless of what internet browser or device supporters use. In particular, make sure your website works with screenreaders and other assistive technologies.

To determine if your website is fully accessible, the World Wide Web Consortium has compiled a collection of online accessibility checking tools organizations can use to evaluate the state of their websites.

Your website is an important place for you to interact with your donors. The growth of the internet has made it an important place to collect donations. These seven tips are easy and effective ways to drive more online traffic and grow your donations through your website.

Author Bio

Murad Bushnaq, Founder and CEO of Morad Media and Morweb, is a man of many hats. Since its inception in 2004, Murad has acted as Creative Director, Technologist and creative problem solver. He is dedicated to helping nonprofits and associations to grow their online presence with Morweb, a robust website platform and content management system.

8 Ways Mobile Fundraising And Crowdfunding Go Hand-In-Hand

Guest post compliments of @Pay. 

The boombox. What a revolution, right? All of a sudden, music became portable in a way that it never had before and shareable in a whole new dimension.

We all remember the swell of emotions that flooded our hearts when John Cusack’s character lifted that iconic boombox above his head in Say Anything.

But the impact of that gesture might not have been as grand had he lifted, say, a tiny mp3 player over his shoulders.

Regardless, technology has marched on, and yesterday’s boomboxes (grand gestures and all) have given way to sleeker, more portable devices.

These new devices allow users not only to have access to everything their hearts could ever desire but also to be able to share that content with anyone at the speed of light.

 

How can mobile fundraising revolutionize crowdfunding the way mp3’s changed the way we share music?

Below we have four of the top ways that mobile fundraising has changed crowdfunding for the better:

  1. By helping the on-the-go donor give
  2. By reaching out to a younger audience
  3. By meeting people where they give
  4. By giving the option to update whenever, wherever

And here are the four ways that crowdfunding has enhanced mobile fundraising:

  1. By extending the social networks of nonprofits
  2. By creating easy-to-understand visual incentives
  3. By making nonprofit videos more trendy and shareable
  4. By offering unique benefits to contributors

Read on to discover how to give your fundraising ideas a little boost with mobile.

#1. By helping the on-the-go donor give

In the few-and-far-between quiet moments we have to ourselves, most people fill their time by browsing the internet on their phones. If you look around, you’ll see 90% of people looking at their tiny screens:

  • On the train, subway, or bus
  • At lunch or dinner
  • During meetings
  • At any given grocery store, gas station, or doctor’s office
  • Really anywhere you would have previously had downtime or alone time

It’s hard to argue that there would be a better use of that on-the-go browsing than donating to charity.

 

Why not make your crowdfunding campaign that much more accessible for the on-the-go giver?

When you’re planning your mobile crowdfunding campaign, make sure you keep in mind the keys for asking for donations of any kind.

And definitely make sure that your mobile donation page is as responsive on a phone as it is on a laptop. This means that:

  • Your buttons should be larger.
  • There should be less text and more pictures.
  • Your crowdfunding videos should be short and to the point.

These points are by no means the only factors to consider. Mobile-responsive and mobile-friendly websites come in all shapes and sizes.

The one thing they have in common: they all work on-the-go.

Takeaway: Crowdfunding campaigns can reach significantly more donors by being mobile-friendly.

#2. By reaching out to a younger audience

We all know that millennials are practically glued to their phones. And the generation coming up underneath them will never have known a time without smartphones.

Don’t miss out on a key demographic because your crowdfunding campaign doesn’t have a shareable component.

Instead, give younger donors mobile-ready urls to share on their various social media platforms:

    • Twitter. Remember to keep it short but sweet. Tweets are 140 characters or less.
    • Facebook. Pictures and brief videos work best. Long posts are not shared as often.
    • Instagram. Make sure you provide links to your crowdfunding page in your description.
    • Tumblr. You can post longer, more in-depth content. Deeply engaging, thoughtful content gets picked up readily here.

Giving mobile donors the option to share their donation experience on social media not only leads to repeat donors; it also spreads the word about your campaign to more people.

Visual components of crowdfunding campaigns are essential to grabbing the attention of today’s teens and young adults.

According to studies done on Facebook post interactions, photos get 53% more likes, 104% more comments and 84% more click-throughs on links than text-based posts.

Luckily, the top mobile fundraising platforms that host crowdfunding sites automatically give the option to include a picture, video, or other visual component to your campaign’s shareable link.

Takeaway: Strategize smarter by being platform-specific. Images are worth a thousand words on most websites today.  

#3. By meeting people where they give

One of the most crucial pieces of information you need to gather about your donors is giving preference.

Some people, you’ll find, will prefer to use desktop computers or laptops to donate, some will still write checks and mail them in.

Increasingly, though, people are choosing to donate on their mobile phones. The more engaging, accessible, and mobile-responsive your crowdfunding campaign is, the more likely you are to reach your goal…and quickly!

It’s been shown that if a crowdfunding campaign reaches 30% of its goal within the first week, it’s far more likely to be successful in the end.

What faster way is there to connect than through instantaneous social media sharing, texting, and mobile-friendly emailing?  

Within mobile fundraising, there are so many different giving avenues.

You can strengthen your crowdfunding campaign’s reach by incorporating:

  • Text-to-give
  • QR code promotions
  • Email donation buttons
  • Mobile-responsive donation pages
  • And so much more!

mobile fundraising and crowdfunding

When you diversify your approaches with mobile giving, you end up reaching people exactly where they are.

Takeaway: Incorporate all different types of mobile fundraising to help your crowdfunding campaign reach more donors where they are.

#4. By giving the option to update whenever, wherever

When planning to launch a successful crowdfunding campaign, you don’t want to go the full John Hughes right at the outset. You need to build to that point.

The best way to engage an audience without overwhelming them is to:

  • Share carefully-timed mobile-ready emails
  • Push periodic updates across several platforms (Facebook, Twitter, etc.)
  • Remember that people want to read personable stories
  • Keep in mind that everyone likes to feel like they’re a part of something greater–and even better, something somewhat exclusive. Make your donors feel like they’re a part of the coolest club in town!

Mobile fundraising technology can now help your crowdfunding campaign reach donors wherever, whenever. You can update everyone in a matter of moments.

It’s one of the touchstone features of mobile giving campaigns and a huge reason why text-to-give initially took off. Mobile giving first became well-known during the aftermath of the Haiti earthquake in 2010.

As part of the fundraising effort following the devastating disaster, a text-to-give campaign was born.

Those wanting to help, no matter the time of day or how far from Haiti they were, could text a specific keyword to a defined number. Then, the donor’s cell phone bill would be charged $5 or $10, and the money from those charges went to help Haiti.

That “give from wherever, whenever” mentality is part of the DNA of mobile giving.

And now, your crowdfunding donors can also update from wherever and whenever they’d like.

If it’s 3 AM, and they’re on the train home, they can whip out their phone, view your crowdfunding page and instantly give $10 to your cause.

If it’s the middle of the day on a Monday, and they’re taking a break by the watercooler, they can take a moment to read about all the good work you’re doing. And they can give $25 on the spot!  

Takeaway: With mobile fundraising, you can update all of your donors everywhere at a moment’s notice, and they can give back just as quickly.

Now that you’ve explored the different ways that mobile fundraising has improved crowdfunding, it’s time to look into the ways that crowdfunding has boosted mobile fundraising efforts.

In this section, we’ll take a peek at these 4 ways:

  1. By extending the social networks of nonprofits
  2. By creating easy-to-understand visual incentives
  3. By making nonprofit videos more trendy and shareable
  4. By offering unique benefits to contributors

Let’s get started!

#5. By extending the social networks of nonprofits

Crowdfunding, also sometimes known as peer-to-peer fundraising is an incredible tool for reaching out to larger networks of people.

Acquiring new donors is a major challenge common to all nonprofits, large and small. In fact, most nonprofits spend considerably more on acquiring donors than they do on retaining existing donors.

There’s one simple way to gain new followers, increase your donor pool, and make a greater impact: launch a mobile crowdfunding campaign.

Peer-to-peer fundraising involves leveraging your existing donor base to do a lot of the heavy lifting for your organization.

How does that work? Well, it’s actually really easy. Your nonprofit hands over the necessary tools to crowdfund; they solicit their social networks, families, and friends. Presto! You’ve just reached dozens more donors without putting in any extra effort.

Thanks to social media, what used to be door-to-door appeals made by your existing donors are now “share” buttons, “like” buttons, and “retweet” buttons.

It’s never been easier to get the word out and thereby increase your own social network.

#6. By creating easy-to-understand visual incentives

Crowdfunding thermometers are perhaps the most useful (and psychologically effective) means of raising money.

mobile fundraising and crowdfunding

Thermometers are fantastic visual representations of:

  • How much money you’ve already raised
  • How much money you’re aiming to raise
  • How much time is left in a campaign
  • How many donors have contributed
  • And more!

They’re psychologically effective, as we’ve said before, because they inherently entice people to donate.

Think about it. If you see that 15 people have already donated an average of $34 to a campaign, and the thermometer is a little less than halfway full, you’ll most likely feel the pull to donate and fill up that thermometer a little bit more.

How satisfying is it to see a concrete representation of your contribution?

That’s precisely how your mobile donors will feel when you incorporate a mobile-responsive thermometer into your crowdfunding page!

#7. By making nonprofit videos more trendy and shareable

When you’re planning your mobile crowdfunding campaign, it’s important to keep in mind that donors aren’t the only people you’re trying to reach. You also want to be sure that you keep potential volunteers in mind.

One fabulous way to reach both potential volunteers and potential donors engaged is through video.

Powerful videos don’t have to be long and involved. Actually, it’s better if they’re not. Short videos that get the point across in just a couple of minutes (or even 30 seconds, if you’re really creative) are the best.

Your mobile crowdfunding campaign has a much better chance of becoming viral (and therefore quickly funded) if you include a solid, shareable video along with your crowdfunding page.

Here are some traits that successful crowdfunding videos have in common:

  • They’re under 3 minutes long.
  • They load well on a mobile device.
  • They’re well-shot and beautifully thought-out.
  • They include actionable steps for the viewer to take.
  • They have a central message that’s consistent with the nonprofit’s mission.

If your nonprofit adheres to these standards, you’re guaranteed to have a greater chance at a successful mobile crowdfunding campaign.

#8. By offering unique benefits to contributors

Whether you’re hosting a raffle or throwing a themed festival, you’re probably offering some kind of prize, right?

If raffles had no physical incentives, who would participate? If carnival games didn’t offer teddy bears, you can bet that fewer teens would spend their hard-earned summer job money on ring tosses.

It’s also common practice in a crowdfunding campaign to trade unique benefits commensurate with the level of each gift.

Say, for instance, that you’re raising money for your local animal shelter. If you’re using a mobile-responsive crowdfunding page, you can:

  • Offer 1 hour of puppy playing time in exchange for a $25 donation.
  • Trade personalized, handmade leashes in exchange for a $50 donation.
  • Give away organic, gluten-free dog treats in exchange for a $75 donation.
  • Make up your own incentives! Whatever works for your nonprofit!

The better the benefits, the more likely people will be to donate. Of course, not every benefit has to cost money for your organization (and shouldn’t). Get creative with the goods and services you offer, and you’re sure to see your donations spike!

—–

Thanks for tuning in and sticking with us through these 8 points. We hope you learned a thing or two about crowdfunding and/or mobile fundraising!

How has mobile fundraising improved your crowdfunding efforts? Have you noticed an increase in donations when you’ve made your donation pages socially shareable?

Likewise, have you incorporated crowdfunding into your mobile fundraising efforts? How has it worked for your nonprofit? We’d love to hear from you! Comment below to respond.